General-purpose AI chat
Quick, but no standard
- The feedback depends on how you ask, not on the ICF markers
- Easy to come away with praise and no marker to work on
- You paste, trim and re-prompt every session, and nothing carries over
Built for ICF ACC & PCC candidates
Find your marker gaps before your assessor does.
An unfiltered, marker-by-marker review of every practice session—the moments that cost your client space, and a line to try instead. Ready minutes after your call.
- No credit card required
- Free 30-day trial
- We never train AI on your sessions
Observed
7.1 · Evokes awareness
Asks about the client’s thinking and feelings
Coach · 24:18“What shifts for you when you step back from that expectation?”
Not observed
6.7 · Listens actively
Reflects or summarizes what the client said
No summary before moving to action steps.
Illustrative sample
Why coaches working toward an ICF credential use CoachRocks
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Marker by marker
Every coaching session reviewed against ACC’s 20 behavioral statements or PCC’s 37 markers.
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Six habits counted
Stacked, leading and closed questions, advice, interruptions and monologues—each with a rewrite.
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Progress across sessions
Confirmed and emerging markers over your last 10 sessions, beside your ICF hours log.
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Private & encrypted
Encrypted in transit and at rest. GDPR-ready. We never train AI on your sessions.
CoachRocks gives formative self-review for practice. It is not affiliated with or endorsed by the ICF.
Why generic feedback falls short
Polite feedback won’t get your recording ready.
Most practice sessions never get a marker-level review. Here is where each option leaves you.
Mentor coaching
Essential, but scarce
- The human judgment ICF requires on your path to a credential
- Paid by the hour, so most practice calls are never reviewed
- Feedback waits for your next booked session
CoachRocks
Every session, marker by marker
- Reviewed against the ACC statements or PCC markers, item by item
- Six habits counted, each with the moment and a line to try instead
- Progress tracked across your last 10 sessions
- 15 sessions a month for $14 on Starter
CoachRocks doesn’t replace your mentor coach. It helps you bring them your best recording, not your first.
Real results from coaches in training
From replaying practice calls to walking into supervision with evidence.
Tracy
ACC Candidate · ~8 sessions/mo
Tracy spent 30–60 minutes after every call fixing automated transcripts, untangling speaker labels, and searching for evidence. Now transcripts arrive separated and indexed, letting her jump straight into competency self-review.
- 30–60 min saved per call
- 1 transcription tool replaced
Tina
ICF Level 1 · ACC Candidate
Tina needed to walk into supervision with clear evidence of core markers without re-listening to full audio files. CoachRocks flags where competencies appeared, logs the hours directly to ICF standards, and protects client privacy.
- Formatted ICF hours log
- Mentor-ready evidence
Sample PCC review
The feedback your mentor wishes you’d had first.
No flattery. Specific feedback on missed opportunities, paired with concrete rewrites at your credential level.
- Catch every slip. Flags advice-giving, stacked questions and interruptions, each at the exact moment in your transcript.
- Try this instead. Concrete, open-ended rewrites modeled for ACC or PCC.
Stacked questions
Bears on 7.6
14:23 ↓Coach
“Could you raise it with your leadership? Would a meeting help? Or an email first?”
14:41 ↓Client
“I… honestly, I’m not sure.”
Missed opportunity
Three questions in one turn, each narrowing to yes or no. Your client answered none of them, and the thread about their leadership went quiet.
Try this instead
“What options have you considered exploring with your leadership?”
Advice / teaching
Bears on 5.38.5
21:07 ↓“You should block an hour every Friday and walk in with a written plan.”
Illustrative sample — not a real client session
Practice next
Walk into every call knowing exactly what to practice.
CoachRocks notices the habits that repeat across your recent sessions and turns them into a plan for your next calls.
- The habits that keep showing up. Shows up to three markers you haven’t confirmed yet, each led by the habit behind it and how often that habit showed up across your recent sessions.
- Something to try next time. The moment it cost your client, one thing to practice in your next few sessions, and a line to say instead.
I’ve noticed a pattern in the way you’re coaching. Here’s something you can work on for the next few sessions.
Stacked questions
Seen in 4 of your last 6 sessions · 9 times
Where it showed up
18:42“Is it the workload? Or your manager? Or is it both?”
Missed opportunity
Three questions in one turn. Your client answered only the last, and the thread about workload went quiet.
For your next few sessions
Ask one question, then stop. Let the silence sit until your client answers, even when it feels long.
Try this instead
“What feels most pressing to you right now?”
Bears on A7.3· Coach asks clear, open-ended questions, one at a time.
Open the Oct 6 review
Advice or teaching
Seen in 2 of your last 6 sessions · 3 times
Also not shown yet
A7.2Coach inquires about the client’s feelings, perceptions, behaviors, or beliefs.
This session’s focus
Ask one question, then wait for the answer.
Illustrative sample — not a real client session
Progress across sessions
Turn one good session into a consistent habit.
One strong session can be luck. Track consistency across your last 10 calls to see which markers hold up before you submit.
- Readiness you can see. Confirmed markers counted against the two-thirds rule on ICF’s review forms.
- Talk-time guardrail. Keep your share of the talk under a 30% guide line.
A mentor-path count, not an ICF assessment. ICF doesn’t publish its assessors’ threshold.
Last 10 sessions · two-thirds rule
19 of 27 required markers confirmed
Confirmed
Emerging
Your share of the talk
Average 34% · 37 turns
30% guide
By speaking time, one bar per session
Illustrative sample
How it works
From practice call to deliberate practice in three steps.
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Record or upload
A bot joins your Zoom, Google Meet or Teams call, or record in the browser. Already recorded? Upload the audio, video or transcript.
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Get your unfiltered review
Minutes after the call: every ACC statement or PCC marker, the habits it caught, and a line to try instead for each.
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Practise and track
Take the rewrites into your next session and watch markers move from emerging to confirmed. Export your transcript and hours log for your mentor.
Review your first recording free
No credit card required · Free 30-day trial
Pricing
Priced for the hours you’re building.
Start with 30 days of full access — no card required. Then choose the plan that fits your hours.
Built for Practicum & ACC Candidates
Starter
For coaches logging their 100 (ACC) or 500 (PCC) hours
$14/month
- 15 session analyses per month (bot, recording or upload)
- Up to 15 bot sessions per month, from the same pool
- ICF competency review on every coaching session, with suggested rewrites
- Competency trend across your last 10 sessions
- ICF hours log with CSV export
- Transcript download (.docx or .pdf)
- 100 client AI questions per month
- 5 audio/video recording uploads per month (up to 180 min each)
- 3 video scripts and 3 LinkedIn posts per month
For Paying Practices
Coach
For a practice with paying clients and a pipeline to fill
$25/month
- Everything in Starter, plus:
- 60 session analyses and 60 bot sessions per month, from one pool
- Audio/video recording uploads from the same 60 (up to 180 min each)
- 300 client AI questions per month
- Custom Reports and Niche Intelligence
- Unlimited video scripts and LinkedIn posts
- Priority email support
Running a cohort at a coaching school? Talk to us about school pricing.
FAQ
Questions coaches logging their hours ask us
No. CoachRocks gives formative self-review: it marks your practice sessions against the published ACC behavioral statements or PCC markers, so you can see what you showed and what you missed. Your mentor coach and ICF’s assessors make the actual judgment, and CoachRocks is not affiliated with or endorsed by the ICF.
No. ICF requires mentor coaching with a qualified mentor coach, and CoachRocks does not count toward it. Use it between mentor sessions: review every practice call, work on the habits it catches, and bring your mentor the recordings and questions that matter most.
Yes, in one click from any review or from Settings. ACC sessions are rated on the 20 behavioral statements and PCC sessions on the 37 markers. A switch applies from your next session on: a finished review keeps the level it was made at, so your record stays honest. Your competency trend can be read at either level.
CoachRocks does not train any model on your sessions, and OpenAI and Soniox, which transcribe and analyze them, state in their API terms that customer content is not used to train their models. Sessions and client details are encrypted in transit and at rest. How we handle session data lists every provider we use and quotes what each one commits to.
Yes. Upload a recording as .mp3, .m4a or .mp4 (up to 180 minutes), or a transcript as .docx, .txt, .vtt or .srt—Zoom’s saved audio and transcript files both work. Each upload counts as one session from your monthly allowance.
No. The bot joins your scheduled Zoom, Google Meet or Teams call, whatever your partner uses. You can also skip the bot and record in the browser, or upload afterwards. Your partner never signs up for anything.
Switch the hours log on in Settings, and every analyzed coaching session is totaled by client, with discovery calls left out. You mark each client paid or pro bono, so paid hours are never guessed, and you can add hours earned outside CoachRocks. One click exports a CSV in the eight columns of ICF’s Client Coaching Log: client name, contact information, individual or group, number in group, start and end dates, and paid and pro-bono hours.
Not inside CoachRocks: there is no mentor login yet. Download the transcript as .docx or .pdf, export your hours as a CSV, and walk your mentor through the review on screen.
Choose Starter ($14 a month) or Coach ($25 a month) to keep recording and analyzing sessions. No card is taken at signup, so nothing is charged unless you choose a plan. Until you do, every client, session, ICF review and logged hour stays where you left it, readable and exportable.
Stop guessing. Start reviewing your practice sessions today.
Your next practice call, reviewed marker by marker—with a line to try instead for every habit it catches.
No credit card required · 30 days of full access